:root {
    --page-bg: #f3f2ee;
    --surface-1: #ffffff;
    --surface-2: #f1efe8;
    --border: #e6e4dc;
    --border-strong: #d3d1c7;
    --text-primary: #232321;
    --text-secondary: #63625d;
    --text-muted: #8b8a83;

    --accent: #14b1bb;
    --accent-2: #0d8f98;
    --accent-strong: #0a6169;
    --accent-bg: #e1f5f6;
    --accent2: #ff9800;

    --new-bg: #fff3e0;
    --new-text: #954f00;
    --new-strong: #ff9800;

    --danger-bg: #fcebeb;
    --danger-text: #791f1f;
    --danger-strong: #e24b4a;

    --warning-bg: #faeeda;
    --warning-text: #633806;
    --warning-strong: #ba7517;

    --success-bg: #eaf3de;
    --success-text: #27500a;
    --success-strong: #639922;

    --offline-bg: #eceae4;
    --offline-text: #5f5e5a;
    --offline-strong: #9c9a92;

    --glass-bg: rgba(255, 255, 255, 0.68);
    --glass-border: rgba(255, 255, 255, 0.6);
    --shadow-soft: 0 2px 14px rgba(30, 30, 25, 0.06);
    --shadow-lift: 0 14px 34px rgba(30, 30, 25, 0.14);

    --sidebar-width: 224px;
    --sidebar-width-collapsed: 68px;
    --topbar-height: 64px;
    --radius: 10px;
}

@media (prefers-color-scheme: dark) {
    :root {
        --page-bg: #16171a;
        --surface-1: #202126;
        --surface-2: #292a30;
        --border: #34353b;
        --border-strong: #44454c;
        --text-primary: #f2f1ee;
        --text-secondary: #b6b4ae;
        --text-muted: #817f79;

        --accent: #2fd0db;
        --accent-2: #14b1bb;
        --accent-strong: #7fe3ea;
        --accent-bg: #10333a;
        --accent2: #ffb74d;

        --new-bg: #3a2a10;
        --new-text: #ffc077;
        --new-strong: #ffb74d;

        --danger-bg: #3a1f1f;
        --danger-text: #f0a5a5;
        --danger-strong: #e24b4a;

        --warning-bg: #3a2c10;
        --warning-text: #f2c877;
        --warning-strong: #ba7517;

        --success-bg: #1f2f14;
        --success-text: #a6d17a;
        --success-strong: #639922;

        --offline-bg: #2a2b2e;
        --offline-text: #b3b1ab;
        --offline-strong: #6b6a66;

        --glass-bg: rgba(24, 25, 29, 0.62);
        --glass-border: rgba(255, 255, 255, 0.07);
        --shadow-soft: 0 2px 14px rgba(0, 0, 0, 0.3);
        --shadow-lift: 0 18px 40px rgba(0, 0, 0, 0.45);
    }
}

* { box-sizing: border-box; }

html, body { height: 100%; }

body {
    margin: 0;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;
    background:
        radial-gradient(1200px 500px at 15% -10%, color-mix(in srgb, var(--accent) 7%, transparent), transparent),
        var(--page-bg);
    color: var(--text-primary);
    font-size: 14px;
    display: flex;
    flex-direction: column;
    height: 100vh;
    overflow: hidden;
}

a { color: inherit; }

* { scrollbar-width: thin; scrollbar-color: var(--border-strong) transparent; }

/* --- Topbar (durchgehend, ueber der Sidebar) --- */

.topbar {
    flex-shrink: 0;
    height: var(--topbar-height);
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 1.25rem;
    background: var(--glass-bg);
    backdrop-filter: blur(20px) saturate(180%);
    -webkit-backdrop-filter: blur(20px) saturate(180%);
    border-bottom: 1px solid var(--glass-border);
    box-shadow: var(--shadow-soft);
    position: relative;
    z-index: 50;
}

.topbar-left { display: flex; align-items: center; gap: 14px; }
.topbar-right { display: flex; align-items: center; gap: 10px; }

.sidebar-toggle {
    background: none;
    border: none;
    color: var(--text-secondary);
    font-size: 19px;
    cursor: pointer;
    width: 36px;
    height: 36px;
    border-radius: var(--radius);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.15s ease, color 0.15s ease;
}
.sidebar-toggle:hover { background: var(--surface-2); color: var(--text-primary); }

.brand { display: flex; align-items: center; text-decoration: none; color: var(--text-primary); font-weight: 500; font-size: 16px; }
.logo-img { height: 32px; display: block; }
.logo-dark { display: none; }
@media (prefers-color-scheme: dark) {
    .logo-light { display: none; }
    .logo-dark { display: block; }
}

.plus-menu-wrap { position: relative; }

.plus-btn {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    border: none;
    background: linear-gradient(135deg, var(--accent), var(--accent-strong));
    color: #fff;
    font-size: 17px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 2px 8px color-mix(in srgb, var(--accent) 22%, transparent);
    transition: transform 0.15s ease, box-shadow 0.15s ease;
}
.plus-btn:hover { transform: translateY(-1px) scale(1.04); box-shadow: 0 4px 12px color-mix(in srgb, var(--accent) 28%, transparent); }
.plus-btn:active { transform: translateY(0) scale(0.97); }

@keyframes menuIn {
    from { opacity: 0; transform: translateY(-4px) scale(0.98); }
    to { opacity: 1; transform: translateY(0) scale(1); }
}

.plus-menu {
    display: none;
    position: absolute;
    top: calc(100% + 10px);
    right: 0;
    background: var(--surface-1);
    border: 1px solid var(--border);
    border-radius: 12px;
    box-shadow: var(--shadow-lift);
    min-width: 190px;
    padding: 6px;
    z-index: 60;
    animation: menuIn 0.15s ease;
}
.plus-menu.open { display: block; }
.plus-menu a {
    display: flex;
    align-items: center;
    gap: 9px;
    padding: 9px 11px;
    border-radius: 8px;
    text-decoration: none;
    color: var(--text-primary);
    font-size: 13px;
    transition: background 0.12s ease;
}
.plus-menu a:hover { background: var(--surface-2); }

/* --- App body: Sidebar (volle Hoehe, fixiert) + scrollbarer Content --- */

.app-body {
    flex: 1;
    display: flex;
    min-height: 0;
}

.sidebar {
    width: var(--sidebar-width);
    flex-shrink: 0;
    background: var(--glass-bg);
    backdrop-filter: blur(20px) saturate(180%);
    -webkit-backdrop-filter: blur(20px) saturate(180%);
    border-right: 1px solid var(--glass-border);
    display: flex;
    flex-direction: column;
    transition: width 0.22s cubic-bezier(.4,0,.2,1);
}

html.sidebar-collapsed .sidebar { width: var(--sidebar-width-collapsed); }

.sidebar-nav {
    flex: 1;
    overflow-y: auto;
    padding: 14px 10px;
    display: flex;
    flex-direction: column;
    gap: 3px;
}

.nav-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 11px;
    border-radius: var(--radius);
    text-decoration: none;
    color: var(--text-secondary);
    font-size: 14px;
    white-space: nowrap;
    position: relative;
    transition: background 0.15s ease, color 0.15s ease, transform 0.15s ease, box-shadow 0.15s ease;
}
.nav-item i { font-size: 18px; flex-shrink: 0; width: 18px; text-align: center; }
.nav-item:hover { background: var(--surface-2); color: var(--text-primary); }
.nav-item.active {
    background: linear-gradient(135deg, var(--accent), var(--accent-strong));
    color: #fff;
    font-weight: 500;
    box-shadow: 0 2px 10px color-mix(in srgb, var(--accent) 22%, transparent);
}

.nav-group-label {
    margin: 16px 11px 6px;
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--text-muted);
}

html.sidebar-collapsed .nav-item span { display: none; }
html.sidebar-collapsed .nav-group-label span { display: none; }
html.sidebar-collapsed .nav-item:hover span {
    display: inline-block;
    position: absolute;
    left: 100%;
    top: 50%;
    transform: translateY(-50%);
    margin-left: 10px;
    background: var(--text-primary);
    color: var(--surface-1);
    padding: 5px 10px;
    border-radius: 8px;
    font-size: 12px;
    white-space: nowrap;
    z-index: 70;
    box-shadow: var(--shadow-lift);
}

.sidebar-user {
    flex-shrink: 0;
    margin: 10px;
    padding: 9px 10px;
    border-top: 1px solid var(--border);
    padding-top: 14px;
    display: flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    border-radius: var(--radius);
    position: relative;
    transition: background 0.15s ease;
}
.sidebar-user:hover { background: var(--surface-2); }

.user-avatar {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--accent), var(--accent-strong));
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 500;
    font-size: 12px;
    flex-shrink: 0;
    box-shadow: 0 2px 6px color-mix(in srgb, var(--accent) 20%, transparent);
}

.user-name { font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
html.sidebar-collapsed .user-name { display: none; }

.user-menu {
    display: none;
    position: absolute;
    bottom: calc(100% + 8px);
    left: 0;
    background: var(--surface-1);
    border: 1px solid var(--border);
    border-radius: 12px;
    box-shadow: var(--shadow-lift);
    min-width: 150px;
    padding: 6px;
    z-index: 60;
    animation: menuIn 0.15s ease;
}
.user-menu.open { display: block; }
.user-menu a {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 9px 11px;
    border-radius: 8px;
    text-decoration: none;
    color: var(--text-primary);
    font-size: 13px;
    transition: background 0.12s ease;
}
.user-menu a:hover { background: var(--surface-2); }

.content {
    flex: 1;
    overflow-y: auto;
    min-width: 0;
}

.container {
    max-width: 1120px;
    margin: 0 auto;
    padding: 1.9rem 1.75rem 3rem;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: none; }
}

/* --- Cards, tables, forms --- */

.card {
    background: var(--surface-1);
    border: 1px solid var(--border);
    border-radius: 16px;
    padding: 1.4rem 1.6rem;
    margin-bottom: 1.4rem;
    box-shadow: var(--shadow-soft);
}

h1 { font-size: 23px; font-weight: 500; margin: 0 0 1rem; letter-spacing: -0.01em; }
h2 { font-size: 16px; font-weight: 500; margin: 0 0 0.9rem; }

table { width: 100%; border-collapse: collapse; }

th, td {
    text-align: left;
    padding: 0.65rem 0.55rem;
    border-bottom: 1px solid var(--border);
    font-size: 13px;
}
th { color: var(--text-secondary); font-weight: 500; }
tr:last-child td { border-bottom: none; }
tr { transition: background 0.12s ease; }
tr:hover td { background: var(--surface-2); }

a.row-link { color: var(--text-primary); text-decoration: none; display: block; transition: color 0.12s ease; }
a.row-link:hover { color: var(--accent-strong); }

.badge {
    display: inline-block;
    padding: 3px 11px;
    border-radius: 999px;
    font-size: 12px;
    font-weight: 500;
}

.badge-online { background: var(--success-bg); color: var(--success-text); }
.badge-warning { background: var(--warning-bg); color: var(--warning-text); }
.badge-critical { background: var(--danger-bg); color: var(--danger-text); }
.badge-offline { background: var(--offline-bg); color: var(--offline-text); }
.badge-info { background: var(--accent-bg); color: var(--accent-strong); }

.badge-new { background: var(--new-bg); color: var(--new-text); }
.badge-open { background: var(--accent-bg); color: var(--accent-strong); }
.badge-in_progress { background: var(--warning-bg); color: var(--warning-text); }
.badge-resolved { background: var(--success-bg); color: var(--success-text); }
.badge-closed { background: var(--offline-bg); color: var(--offline-text); }

.badge-manual { background: var(--offline-bg); color: var(--offline-text); }
.badge-auto { background: var(--accent-bg); color: var(--accent-strong); }

form.inline { display: inline; }

.form-row { margin-bottom: 1rem; }
.form-row label { display: block; margin-bottom: 0.35rem; font-size: 13px; color: var(--text-secondary); }
.form-row input, .form-row select, .form-row textarea {
    width: 100%;
    padding: 0.55rem 0.65rem;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius);
    font-size: 14px;
    background: var(--surface-1);
    color: var(--text-primary);
    transition: border-color 0.15s ease, box-shadow 0.15s ease;
}
.form-row input:focus, .form-row select:focus, .form-row textarea:focus {
    outline: none;
    border-color: var(--accent);
    box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 18%, transparent);
}

.btn {
    display: inline-block;
    background: linear-gradient(135deg, var(--accent), var(--accent-strong));
    color: #fff;
    border: none;
    padding: 0.6rem 1.2rem;
    border-radius: var(--radius);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    text-decoration: none;
    box-shadow: 0 2px 8px color-mix(in srgb, var(--accent) 18%, transparent);
    transition: transform 0.15s ease, box-shadow 0.15s ease, opacity 0.15s ease;
}
.btn:hover { transform: translateY(-1px); box-shadow: 0 4px 12px color-mix(in srgb, var(--accent) 24%, transparent); }
.btn:active { transform: translateY(0) scale(0.98); }

.btn-secondary {
    background: var(--surface-2);
    color: var(--text-primary);
    border: 1px solid var(--border-strong);
    box-shadow: none;
}
.btn-secondary:hover { background: var(--surface-1); box-shadow: var(--shadow-soft); transform: translateY(-1px); }

.btn-danger {
    background: var(--danger-strong);
    box-shadow: 0 2px 8px color-mix(in srgb, var(--danger-strong) 18%, transparent);
}

.btn-sm { padding: 0.32rem 0.7rem; font-size: 12px; }

.error-box {
    background: var(--danger-bg);
    border: 1px solid var(--danger-strong);
    color: var(--danger-text);
    padding: 0.75rem 1rem;
    border-radius: var(--radius);
    margin-bottom: 1rem;
    font-size: 13px;
}

.success-box {
    background: var(--success-bg);
    border: 1px solid var(--success-strong);
    color: var(--success-text);
    padding: 0.75rem 1rem;
    border-radius: var(--radius);
    margin-bottom: 1rem;
    font-size: 13px;
}

.metric-grid, .stat-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: 14px;
    margin-bottom: 1.4rem;
}

/* --- Dashboard: Kundenliste links + Hauptbereich rechts --- */

.dashboard-layout {
    display: grid;
    grid-template-columns: 300px 1fr;
    gap: 1.4rem;
    align-items: start;
}
@media (max-width: 900px) {
    .dashboard-layout { grid-template-columns: 1fr; }
}

.customer-panel {
    background: var(--surface-1);
    border: 1px solid var(--border);
    border-radius: 16px;
    padding: 1.1rem;
    box-shadow: var(--shadow-soft);
    position: sticky;
    top: 0;
    max-height: 82vh;
    display: flex;
    flex-direction: column;
}

.customer-search {
    width: 100%;
    padding: 0.55rem 0.7rem;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius);
    font-size: 13px;
    background: var(--surface-1);
    color: var(--text-primary);
}
.customer-search:focus {
    outline: none;
    border-color: var(--accent);
    box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 18%, transparent);
}

.customer-scroll-list {
    overflow-y: auto;
    flex: 1;
    margin: 0 -0.4rem;
}

.customer-list-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding: 9px 11px;
    margin: 2px 0.4rem;
    border-radius: 10px;
    border-left: 3px solid transparent;
    text-decoration: none;
    color: var(--text-primary);
    transition: background 0.12s ease;
}
.customer-list-item:hover { background: var(--surface-2); }
.customer-list-item.bar-critical { border-left-color: var(--danger-strong); }
.customer-list-item.bar-warning { border-left-color: var(--warning-strong); }

.customer-list-name { font-size: 14px; font-weight: 500; }
.customer-list-meta { font-size: 12px; color: var(--text-secondary); margin-top: 2px; }

.customer-list-indicators { display: flex; gap: 6px; flex-shrink: 0; }

.indicator-wrap { position: relative; }
.indicator {
    display: flex;
    align-items: center;
    gap: 3px;
    font-size: 12px;
    font-weight: 500;
    padding: 2px 7px;
    border-radius: 999px;
}
.indicator i { font-size: 13px; }
.indicator-critical { background: var(--danger-bg); color: var(--danger-text); }
.indicator-warning { background: var(--warning-bg); color: var(--warning-text); }

.indicator-tooltip {
    display: none;
    position: absolute;
    bottom: calc(100% + 6px);
    right: 0;
    background: var(--text-primary);
    color: var(--surface-1);
    padding: 8px 10px;
    border-radius: 8px;
    font-size: 12px;
    white-space: nowrap;
    max-width: 240px;
    z-index: 30;
    box-shadow: var(--shadow-lift);
}
.indicator-wrap:hover .indicator-tooltip { display: block; }

.metric-tile {
    background: linear-gradient(160deg, var(--surface-1), var(--surface-2));
    border: 1px solid var(--border);
    border-radius: 14px;
    padding: 1.1rem;
    text-align: center;
    box-shadow: var(--shadow-soft);
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}
.metric-tile .value { font-size: 25px; font-weight: 500; }
.metric-tile .label { color: var(--text-secondary); font-size: 12px; margin-top: 0.25rem; }

.stat-tile-wrap { position: relative; }
.stat-tile-wrap:hover .metric-tile { transform: translateY(-3px); box-shadow: var(--shadow-lift); }

.stat-flyout {
    display: none;
    position: absolute;
    top: calc(100% + 8px);
    left: 0;
    right: 0;
    min-width: 220px;
    max-height: 300px;
    overflow-y: auto;
    background: var(--surface-1);
    border: 1px solid var(--border);
    border-radius: 12px;
    box-shadow: var(--shadow-lift);
    padding: 6px;
    z-index: 25;
    animation: menuIn 0.15s ease;
}
.stat-tile-wrap:hover .stat-flyout { display: block; }

.stat-flyout a {
    display: flex;
    justify-content: space-between;
    gap: 8px;
    padding: 7px 9px;
    border-radius: 8px;
    text-decoration: none;
    color: var(--text-primary);
    font-size: 13px;
    transition: background 0.12s ease;
}
.stat-flyout a:hover { background: var(--surface-2); }
.stat-flyout .empty { padding: 6px 9px; color: var(--text-secondary); font-size: 13px; }

.muted { color: var(--text-secondary); font-size: 13px; }

/* --- Layout-Utilities --- */

.grid-2 {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
    gap: 1.4rem;
    align-items: start;
}

.chart-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(360px, 1fr));
    gap: 1.2rem;
}
.chart-grid .card { margin-bottom: 0; }

/* --- Techniker-Zuordnung als Chip-Grid --- */

.chip-grid {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.chip {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 7px 13px;
    border-radius: 999px;
    border: 1px solid var(--border-strong);
    background: var(--surface-2);
    color: var(--text-secondary);
    font-size: 13px;
    cursor: pointer;
    transition: background 0.15s ease, color 0.15s ease, border-color 0.15s ease;
    user-select: none;
}
.chip input[type="checkbox"] { display: none; }
.chip:hover { border-color: var(--accent); color: var(--text-primary); }
.chip-active {
    background: linear-gradient(135deg, var(--accent), var(--accent-strong));
    border-color: transparent;
    color: #fff;
}
.chip-active:hover { color: #fff; }

/* --- Kennwort-Tresor --- */

.cred-value {
    font-family: "SFMono-Regular", Consolas, monospace;
    font-size: 13px;
    letter-spacing: 0.05em;
}

.cred-reveal-btn {
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    padding: 3px 5px;
    border-radius: 6px;
    font-size: 15px;
    vertical-align: middle;
    transition: background 0.12s ease, color 0.12s ease;
}
.cred-reveal-btn:hover { background: var(--surface-2); color: var(--accent-strong); }

/* --- Ticket-Kommentare: oeffentlich/intern Tabs --- */

.comment-tabs {
    display: flex;
    gap: 4px;
    border-bottom: 1px solid var(--border);
    margin-bottom: 0.9rem;
}

.comment-tab {
    background: none;
    border: none;
    padding: 8px 4px;
    margin-bottom: -1px;
    border-bottom: 2px solid transparent;
    color: var(--text-secondary);
    font-size: 13px;
    cursor: pointer;
    transition: color 0.15s ease, border-color 0.15s ease;
}
.comment-tab:hover { color: var(--text-primary); }
.comment-tab.active { color: var(--accent-strong); border-bottom-color: var(--accent); font-weight: 500; }

/* --- Login / Setup Seiten --- */

.login-wrap {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 100vh;
    background:
        radial-gradient(900px 500px at 20% 10%, color-mix(in srgb, var(--accent) 12%, transparent), transparent),
        radial-gradient(700px 500px at 85% 90%, color-mix(in srgb, var(--accent2) 8%, transparent), transparent),
        var(--page-bg);
}

.login-card {
    width: 340px;
    background: var(--glass-bg);
    backdrop-filter: blur(20px) saturate(180%);
    -webkit-backdrop-filter: blur(20px) saturate(180%);
    border: 1px solid var(--glass-border);
    border-radius: 18px;
    padding: 2rem;
    box-shadow: var(--shadow-lift);
    animation: fadeIn 0.3s ease;
}

.api-key-box {
    background: var(--surface-2);
    color: var(--text-primary);
    font-family: "SFMono-Regular", Consolas, monospace;
    padding: 0.75rem 1rem;
    border-radius: var(--radius);
    word-break: break-all;
    margin: 0.75rem 0;
    border: 1px solid var(--border-strong);
}